We at Moody's Analytics and Equifax recognize the importance of protecting your personal and financial information. We respect your privacy and your concerns about how the information you provide might be used. Moody's Analytics and Equifax are the sole owners of the information collected on www.creditforecast.com. Moody's Analytics collects information from our users at several different points on the web site:
In order to use this web site, a user must contact a Moody's Analytics sales representative or an Equifax Marketing representative. This contact can be via an email to firstname.lastname@example.org or by calling the main number of Moody's Analytics. Registration is completed offline via the telephone; during the registration a user is required to give contact information (name, organization, email address, postal code, country and position title). We may also ask for organization address, organization phone number, type of organization and size of organization (sales and number of employees). We use this information to contact the user about services on our site for which he/she has expressed interest.
For some products and services we may also ask for your credit card information and billing address. This information is used to process and fulfill product orders and/or subscriptions and to provide support. If we have trouble processing an order, the information is used to contact the user. This information is not requested on the web site itself; it will be asked for offline during the registration process.
We store the information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is sorted information that we keep on individual users that details their viewing preferences and habits. Consequently, collected information is related to the user's personal identifiable information to provide offers and improve the content of the site for the user. This profile is used to customize and personalize a user's experience to our web site, and to direct pertinent marketing promotions to them.
Other Moody's Analytics organizations
A cookie is a piece of data stored on the user's computer which identifies that computer during current and subsequent visits to a web site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's computer for an extended period of time. Persistent cookies can be removed by following your Internet browser's help file directions. Internet Explorer users can use the following link for additional information on managing cookies:
Cookies are used to automate the login process and store user site preferences. If a user rejects certain cookies, their ability to use the Web sites will be significantly degraded and the Web sites may not function at all. Persistent cookies enable us to track and target the interests of our users to enhance their experience of our site. Personally identifiable information is stored and encrypted within either session or persistent cookies. We do link the information we store in cookies to personally identifiable information you submit while using our site.
Like most users of standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are linked to personally identifiable information. We use Google Analytics and AWStats, software packages that use log files to analyze user activity.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content on our Web sites by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period (full stop) at the end of this sentence. Clear gifs are not tied to users' personally identifiable information.
Clear Gifs can "work with" existing cookies on a computer if they are both from the same web site or advertising company. That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the web site or advertising company would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company or web site.
In addition, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occassionally receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users, we leave it to users to decide whether to 'opt-out' of receiving these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to any of our newsletters, we ask for contact information such as name and email address. Out of respect for the privacy of our users, we leave it to users to decide whether to 'opt-out' of receiving these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, although they can deactivate their account. However, these communications are not promotional in nature. To deactivate their account, the user should contact Client Services at email@example.com, or contacting us by telephone or postal mail at the contact information listed below.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, such as where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site. We do not share, sell, rent or trade PII with third parties for their promotional purposes.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
These are the instances in which we will share users' personal information with third parties:
Third Party Partners
We use third parties for the specific services below. These third parties are prohibited from using your personally identifiable information for any other purpose other than what is specified below.
Moody's Analytics partners with SalesForce.com to organize requests for Sales contacts. If you request that a member of our Sales team contact you, we send your contact and other information to our account at SalesForce.com. SalesForce.com is an application service provider that many companies use to organize call-back requests, etc. They are prohibited from using your personally identifiable information for any other purpose. To learn more about SalesForce.com's privacy policies:
SalesForce.com Frequently Asked Questions:
Moody's Analytics partners with Equifax to provide data and information on the www.creditforecast.com web site. We provide Equifax with users' names and organizational information in order that Equifax may provide support for products and services.
Third Party Intermediaries
We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
Third Party Content Providers
We partner with other third party content providers to offer specific products and services. When the user signs up for these particular products or services, we share names, or other contact information (address, phone number, email address) that is necessary for the third party to provide support for these products and services. These third parties are not allowed to use personally identifiable information except for the purpose of providing support.
Where an organization subscribes to our products, we share aggregated and detailed account usage information for that organization's named user accounts with the main customer contact for that organization. This information aids the subscribing organization in determining the appropriate number of user accounts, allocations of products, and overall utility of those products.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our registration form has an 'opt-out' mechanism so users who register with us, but do not want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by visiting the My Account section of our web site or may email firstname.lastname@example.org with their preferences.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
The Web sites contain links to other sites. Please be aware that we, Moody's Analytics, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the Web sites.
VeriSign Secure Site
This confirms that Moody's Analytics is a VeriSign secure site. VeriSign's Seal was voted the #1 Sign of trust on the Internet.
This web site takes every precaution to protect our users' personally identifiable information. When users submit financial information (such as a credit card number) via the web site, their information is protected both online and off-line.
When our registration/order form asks users to enter financial information (such as a credit card number), that information is encrypted and is protected with industry leading encryption software - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'.
While we use SSL encryption to protect financial information online, we also do everything in our power to protect users' information off-line. All of our users' personally identifiable information, not just the financial information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every year, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' personally identifiable information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
If users have any questions about the security at our web site, users can send an email to email@example.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. Updating or correcting information can usually be done by contacting Client Services at firstname.lastname@example.org, or contacting us by telephone or postal mail at the contact information listed below. Deleting or deactivating an account can only be handled by contacting Client Services at email@example.com, or contacting us by telephone or postal mail at the contact information listed below. All requests will be handled with 30 days of reception.
Notification of Changes
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email and by posting a notice on our web site for 30 days.
Children's Online Privacy Protection
The safety of children is important to us. Moody's Analytics's web sites are general audience sites and are not directed to children under the age of 13. Similarly, Moody's Analytics services are not directed to nor intended for anyone under the age of 13. Moody's Analytics will not knowingly accept, collect or maintain personally identifiable information from or about anyone under the age of 13 years. Moody's Analytics relies on the truthfulness of individual registrant certifications when accepting this information. In the event that Moody's Analytics receives information that establishes that a registrant is under the age of 13 years, Moody's Analytics reserves the right to eliminate that person's information from its database. If you believe Moody's Analytics has any information from or about anyone under age 13, please contact us at firstname.lastname@example.org.
121 North Walnut Street, Suite 500
West Chester, PA 19380-3166